Privacy Policy
Effective Date: 08/04/2025
Last Updated: 08/04/2025
Statespay Technologies LLC (“Statespay,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile app, and financial products (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, Social Security Number (SSN), and government-issued ID (for verification).
- Financial Information: Bank account details, debit/credit card numbers (via Plaid or ACH), transaction history, and virtual card data.
- Device & Usage Data: IP address, browser type, device identifiers, geolocation, and logs of your interactions with our Services.
- Third-Party Data: Information from partners like Plaid (for bank linking) or i2c Inc. (for card processing).
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve our Services (e.g., processing transactions, issuing virtual cards).
- Verify your identity and comply with legal obligations (e.g., anti-money laundering laws).
- Communicate with you (e.g., customer support, security alerts).
- Prevent fraud, enforce our Terms, and protect the rights of Statespay and others.
- Send promotional offers (you may opt out at any time).
3. How We Share Your Information
We may share your data with:
- Banking Partners: FDIC-insured institutions like Bluebanc and Sila Money to provide financial services.
- Service Providers: Third parties like Plaid (for ACH), i2c Inc. (for card processing), and fraud detection tools.
- Legal & Regulatory Authorities: When required by law (e.g., subpoenas, tax reporting).
- Business Transfers: In mergers, acquisitions, or asset sales (with confidentiality safeguards).
We do not sell your personal information to third parties.
4. Your Rights & Choices
- Access & Correction: Review or update your account information via the Statespay app or by contacting us.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Opt-Out: Unsubscribe from marketing emails via the “unsubscribe” link.
5. Security Measures
We implement safeguards to protect your data:
- Encryption: SSL/TLS for data in transit; AES-256 for data at rest.
- Fraud Monitoring: Real-time alerts for suspicious activity.
- Access Controls: Restricted employee access to sensitive data.
Note: Statespay is a fintech company, not a bank. Banking services are provided by FDIC-insured partners.
6. Cookies & Tracking
We use cookies to:
- Analyze website traffic (e.g., Google Analytics).
- Improve user experience (e.g., session management).
You can disable cookies via your browser settings, but some Services may not function properly.
7. Data Retention
We retain your information:
- As long as your account is active.
- For legal, tax, or regulatory purposes (typically 5–7 years post-account closure).
8. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We will notify you of material changes via email or in-app alerts. Continued use of our Services after updates constitutes acceptance.
10. Contact Us
For questions, requests, or complaints:
- Email: contact@statespay.app
- Phone: 915-286-4205
- Mail: Statespay Technologies LLC, 131 Continental Drive Suite 305, Newark, DE 19713
This Privacy Policy applies only to Statespay Technologies LLC. Banking services are provided by FDIC-insured partners.
